Senior Account Manager – Key Account Management
Location: Zurich, Switzerland
Position type: Full-time
Start date: By agreement
About You
Do you want to combine your strong drive and can-do attitude with a meaningful job in a growing market? Do you want to work at a company where your contribution has a real, measurable impact? Are you an outgoing person who thrives in commercial discussions and enjoys growing close relationships with your clients? Are you a self-starter with an entrepreneurial spirit who always goes the extra mile with passion? Do you adapt well to changing priorities while striving to deliver the highest quality work on time? Do you execute everything with high attention to detail?
If your answers are YES, then this is the perfect role for you!
Your Responsibilities
We are looking for a driven, independent, and ambitious Senior Account Manager in the Key Account Management division. You will play a crucial role for cultivating, managing and growing of client relationships with our banking, insurance, investment management, corporate, and supply chain clients, ensuring a seamless client experience.
You will be part of our international Commercial team and report to the Global Team Lead – Key Account Management based in Zürich, Switzerland. You will be working virtually with colleagues and counterparts globally. The candidate must be an established strategic thinker with relevant experience to represent the organization towards our numerous counterpart relationships. Moreover, you will:
- Own, manage a portfolio of clients including banks, insurance providers, asset managers, asset owners, and non-financial multinationals, amongst others
- Expansion of sales activities by upselling of RepRisk services, across divisions and entire enterprises in line with the RepRisk client journey in own portfolio as well as supporting Team Lead and Senior Account Executives on the team’s strategic clients
- Support RepRisk’s position as a leading ESG service provider and supporting clients in navigating RepRisk’s platform and providing high-quality service standards to ensure client satisfaction and high client retention rate
- Active contact with internal and external counterparts, including contract and pricing negotiations, ensuring delivery on service levels, and acting as an escalation point for any issues arising
- Carry out a variety of operational and administrative activities in the lifecycle of a client relationship
You Offer
- 3 - 5 years of previous experience in financial markets, asset management or in a client-facing role with demonstrated experience in selling and contract negotiations
- Higher economic education with a Bachelor's or higher degree preferred
- Candidates with experience with financial institutions, especially with asset managers, banks, and insurance, will be given priority
- Uncovers and meets the need of external clients; builds strong working partnerships with clients and internal organization; acts with urgency and works hard to address client demands; effectively manages clients’ expectations and delivers value-added service
- Understands business, financial and technical terminology, including how organizations operate, compete, profit and grow. Keeps abreast of developments in own field and considers how this knowledge can be applied
- Fluency in both verbal and written in English and French is required. German and other languages are a plus.
- Strong technical understanding that enables easy interaction with financial professionals, IT and Product Teams
- Superior communication and presentation skills, with the ability to convey complex concepts simply and clearly to clients
- Strong ability to work efficiently under pressure and multiple priorities
- Advanced MS Office skills are essential. Experience using Salesforce is a plus
About Us
RepRisk is the world’s most respected Data as a Service (DaaS) company for reputational risks and responsible business conduct. Our mission is to provide transparency on business conduct risks to drive positive change. Combining advanced AI with deep human expertise, and a proven methodology at the core, RepRisk’s solutions bring performance and peace of mind, enabling clients to know more, be sure, and act faster. With our values of intellectual honesty and humility, operational excellence, and openness and respect, our diverse teams of talented experts are pioneering solutions that enable clients to make better informed decisions. Headquartered in Zurich, and with offices in Toronto, New York, London, Berlin, Manila, and Tokyo, we stay close to clients and bring an independent lens to the industry. United by our shared belief in the power of data, our 400 people are proud to be setting the global standard for business conduct data and driving positive and meaningful change through transparency.
We Offer
- Flexible working hours and arrangements
- Interesting technologies to work with https://www.reprisk.com/techradar
- An entrepreneurial, international, and dynamic work environment
- A shared mission to drive accountability and responsible business conduct, creating positive change and impact
- A diverse and inclusive workplace because life would be boring if we were all the same!
- Paid volunteering and training days, plus a donation matching program and a health and fitness subsidy
Please note that we will only consider candidates with a valid work permit.