Info & contact

Senior Sales Operations Specialist, Market Research

Location: Manila, Philippines

Position type: Full-time

Start date: By agreement

About you 

Are you a goal-oriented individual who wants to work in a highly dynamic and fast-growing industry?  Are you a people-oriented and results-driven person, has high energy level, and maintain a pragmatic outlook without compromising quality?  Are you self-motivated and set high personal standards for performance, and bring tasks to a successful conclusion? Lastly, are you passionate about ESG issues and strive to achieve something meaningful?  

If your answers are YES, then this is the perfect role for you! 

Your responsibilities 

The Market Research specialist plays an important role in providing operational support to the revenue generating teams (Business Development and Key Account Management) by gathering market & competitor insights. The ideal candidate will collect, organize, and analyze various data sets related to market trends and competitor activities while ensuring data integrity and accuracy.  Aside from multi-tasking skills, you are expected to be able to work and communicate across cultures. You should also have strong self-management skills, be able to deliver agreed-on tasks and manage expectations even when under pressure. 

You will be part of the global Sales & Marketing division and report to the Head of Sales Operations in Manila. Moreover, you will: 

  • Conduct comprehensive market research to identify emerging trends, opportunities and collaborate with frontline teams to determine customer needs. This involves gathering data through scoping of official websites, third party sources/tools, news, annual reports, and other research methods to provide insights and recommendations to support business strategies. 
  • Use provided tools (or be able to propose more efficient ones) to gather and store the data collected that will supplement market understanding. Be able to extract the key information from complex sources and simplify it. 
  • Perform qualitative and quantitative analysis, depending on key asks of a task, and be able to present the insights and data of key clients, key projects, industry news, and competitors in various formats such as presentations and reports stakeholders. 
  • Perform general Sales Operations tasks and activities to assist one of the revenue-generating teams, Partnerships, through company briefings, contact research, etc. 
  • Perform both individual research projects as well as part of the bigger team. 

You bring 

  • A Minimum Bachelor’s degree; Master’s degree is a plus. 
  • Minimum of 5 years of market research experience 
  • Excellent verbal, interpersonal, and written communication skills in English 
  • Work Experience in the financial and ESG sectors is a big plus.  
  • Analytical thinker with strong theoretical and research proficiencies. 
  • Ability to interpret market and competitor strategies and simplify complex information into a user-friendly format 
  • High attention to detail  
  • Experience using Salesforce is a plus 

About Us 

RepRisk is a rapidly growing global company and a pioneer in the ESG data science field. Our goal is to make the world a better place by creating transparency in the business world – we are driving positive change via the power of data. We combine AI and machine learning with human intelligence to analyze public information and identify environmental, social, and governance (ESG) risks. We serve as a reality check for how companies conduct their business around the world – do they walk their talk when it comes to human rights, labor standards, corruption, and environmental issues?    

We Offer 

  • Flexible working hours and arrangements 

  • An entrepreneurial, international, and dynamic work environment 

  • A shared mission to drive accountability and responsible behavior of companies, thus creating positive change 

  • A company that embraces diversity, because life would be boring if we were all the same!