Senior Sales Operations Analyst
Location: Manila, Philippines
Position type: Full-time
Start date: By agreement
Are you a goal-oriented individual who wants to work in a highly dynamic and fast-growing industry? Are you a people-oriented and results-driven person, has a high energy level, and maintain a pragmatic outlook without compromising quality? A quick learner, proficient in web searches, and an excellent communicator, both orally and in writing? Do you work confidently with a variety of software, and have an affinity for technology? In addition, are you self-motivated and set high personal standards for performance, and bring tasks to a successful conclusion? The ability to multitask and to work and communicate across cultures should be among your skills. Do you have strong self-management and the ability to deliver agreed-on tasks and to manage expectations, even when under pressure? Lastly, are you passionate about ESG issues and strive to achieve something meaningful?
If your answers are YES and you love to work as hard as you play – then this is the perfect role for you!
The Senior Sales Operations Analyst plays an important role in supporting the Sales & Marketing division to stay abreast of the key ESG, business, political, and economic developments. On top of this, you will provide operational support to the revenue generating teams (Sales, Client Relationship Management, and Partnerships and Third-Party Distribution) achieve its targets in the key client segments of banks, insurances, asset managers, asset owners, and non-financial corporates. You will supervise Junior Sales Operations Analysts under the Sales Support and Market Intelligence sub-department. You will be part of the global Sales & Marketing division and report to the Head of Sales Operations based in Manila. Moreover you will:
Conduct research to identify high public visibility ESG risk incidents using desktop research
Prepare daily monitoring report and will be sent to Sales, CRM and Partnerships at a given timeline
Manage risk incident coverage by checking the ESG Risk Platform daily
Coordinate with the Research team to determine the scope and request special process to capture risk incidents in the platform
Manage, distribute, and control Inbound leads.
Continouosly evaluate the most efficient lead assignment processes and work with the Head of Sales Operations for the implementation.
Create and distribute market intelligence reports including ad hoc and custom reports for the revenue-generating teams.
Provide ongoing sales support to the Sales, CRM, and Partnerships teams, such as drafting quotes, contracts, and other relevant materials
Manage client- and sales-related activities in the RepRisk CRM tool (Salesforce) and Sales Operations Dashboard via Microsoft Teams
Coordinate and monitor tasks/activities with other internal stakeholders.
A Bachelor’s or Master’s degree or equivalent working experience.
Minimum of 5 years’ experience in a sales or client support function and 3+ years of management experience.
Experience in creating and implementing sales processes.
Excellent verbal, interpersonal, and written communication skills in English
Proficient in using MS Office tools, in particular Excel and Powerpoint
Experience using Salesforce and other CRM tools
RepRisk is a rapidly-growing global company and a pioneer in the ESG data science field. Our goal is to make the world a better place by creating transparency in the business world – we are driving positive change via the power of data. We combine AI and machine learning with human intelligence to analyze public information and identify environmental, social, and governance (ESG) risks. We serve as a reality check for how companies conduct their business around the world – do they walk their talk when it comes to human rights, labor standards, corruption, and environmental issues?
Flexible working hours and arrangements
An entrepreneurial, international, and dynamic work environment
A shared mission to drive accountability and responsible behavior of companies, thus creating positive change
A company that embraces diversity because life would be boring if we were all the same!
Please note that we will only consider candidates with a valid work permit