Info & contact

Sales Operations Analyst (Mandarin)

Location: Manila, Philippines

Position type: full time (100%)

Start Date: by agreement

About RepRisk

RepRisk is a rapidly-growing global company and a pioneer in the ESG data science field. Our goal is to make the world a better place by creating transparency in the business world – we are driving positive change via the power of data. We combine AI and machine learning with human intelligence to analyze public information and identify environmental, social, and governance (ESG) risks. We serve as a reality check for how companies conduct their business around the world – do they walk their talk when it comes to human rights, labor standards, corruption, and environmental issues?

About you

You are a goal-oriented individual who wants to work in a highly dynamic and fast-growing industry. You should be people-oriented and results-driven, has high energy level, and maintain a pragmatic outlook without compromising quality. A quick learner, proficient in web searches and an excellent communicator, both orally and in writing. You can work confidently with a variety of software, and have an affinity for technology.  In addition, you must be self-motivated and set high personal standards for performance, and bring tasks to a successful conclusion. The ability to multitask and to work and communicate across cultures should be among the skills. The position requires strong self-management and the ability to deliver agreed-on tasks and to manage expectations, even when under pressure. Lastly, you must be passionate about ESG issues and strive to achieve something meaningful. 

Your responsibilities

The Sales Operations Analyst plays an important role in providing operational support to Sales and Key Account Management teams achieve its targets in the key client segments of banks, insurances, asset managers, asset owners, and non-financial corporates in China, Hong Kong and Singapore markets. The ideal candidate is highly organized, service-oriented, and enjoys executing ad-hoc tasks as well as repetitive tasks diligently and with an eye for detail.  You will be part of the global Sales & Marketing division and report to the Head of Sales Operations based in Manila.

As a key player in our dynamic team

  • You manage, distribute, and control inbound leads

  • You conduct research to identify relevant contacts in the key client segments using online sources

  • You provide ongoing sales support to the Sales and Key Account Management teams such as drafting quotes, contracts, and other relevant materials, with a focus on the markets of China, Singapore, and Hong Kong

  • You manage client- and sales-related activities in the RepRisk CRM tool (Salesforce) and Sales Operations Dashboard via Microsoft Teams

  • You prepare sales briefings and other adhoc analyses as required by the Sales and Key Account Management teams

  • You coordinate and monitor tasks/activities with other internal stakeholders

You bring

  • A Bachelor’s Degree in Business, Finance, Accountancy or equivalent

  • Excellent reading comprehension and language skills in both written and oral English and Mandarin

  • 2-3 years experience in a sales or client support function is a big plus

  • Proficient in using MS Office tools, in particular Excel and Powerpoint

  • Knowledge on basic financial and investment concepts

  • Experience using Salesforce is a plus

We offer

  • Fixed and variable compensation package

  • Flexible working hours and arrangements

  • Budget for events and individual courses to support on-the-job training

  • An entrepreneurial, international, and dynamic work environment

  • A shared mission to drive accountability and responsible behavior of companies, thus creating positive change

  • A company that embraces diversity, because life would be boring if we were all the same!

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