Info & contact

Sales Operations Analyst - Japanese

Location: Manila, Philippines

Position type: Full-time

Start date: By agreement


About you  

Are you a goal-oriented individual who wants to work in a highly dynamic and fast-growing industry? Are you people-oriented and results-driven, has high energy level, and can maintain a pragmatic outlook without compromising quality?  Are you a quick learner, proficient in web searches and an excellent communicator, both orally and in writing?  Can you work confidently with various software, and do you have an affinity for technology?  In addition, are you self-motivated, have high personal standards for performance, and can bring tasks to a successful conclusion?  Do you have the ability to multitask and to work and communicate across cultures? Do you have strong self-management, ability to deliver agreed-on tasks and to manage expectations, even when under pressure? Lastly, are you passionate about ESG issues and strive to achieve something meaningful? If the answer is YES and you love to work as hard as you play - this might be the perfect role for you! 

Your Responsibilities

The Sales Operations Analyst plays an important role in providing operational support to the revenue generating teams (Sales, Key Account Management and Partnerships and Third-Party Distribution) achieve its targets in the key client segments of banks, insurances, asset managers, asset owners, and non-financial corporates in the Japan market. The ideal candidate is highly organized, service-oriented, and enjoys executing ad-hoc tasks as well as repetitive tasks diligently and with an eye for detail.  You will be part of the global Sales & Marketing division and report to the Head of Sales Operations based in Manila.  

  • As a key player in our dynamic team
  • You manage, distribute, and control inbound leads 
  • You conduct research to identify relevant contacts in the key client segments using online sources 
  • You provide ongoing sales support to the Sales and Key Account Management teams such as drafting quotes, contracts, and other relevant materials, with a focus on the Japan market. 
  • You manage client- and sales-related activities in the RepRisk CRM tool (Salesforce) and Sales Operations Dashboard via Microsoft Teams  
  • You prepare sales briefings and other ad hoc analyses as required by the Sales and Key Account Management teams  
  • You coordinate and monitor tasks/activities with other internal stakeholders

You bring

  • ​​Bachelor’s Degree in Business, Finance, Accountancy or equivalent 
  • Excellent verbal, interpersonal, and written communication skills in English and Japanese 
  • 3-5 years’ experience in a sales or client support function is a big plus  
  • Proficient in using MS Office tools, in particular Excel and Powerpoint 
  • Knowledge on basic financial and investment concepts  
  • Experience using Salesforce is a plus

About Us 

RepRisk is a rapidly-growing global company and a pioneer in the ESG data science field. Our goal is to make the world a better place by creating transparency in the business world – we are driving positive change via the power of data. We combine AI and machine learning with human intelligence to analyze public information and identify environmental, social, and governance (ESG) risks. We serve as a reality check for how companies conduct their business around the world – do they walk their talk when it comes to human rights, labor standards, corruption, and environmental issues?

We Offer

  • Flexible working hours and arrangements 
  • An entrepreneurial, international, and dynamic work environment 
  • A shared mission to drive accountability and responsible behavior of companies, thus creating positive change 
  • A company that embraces diversity, because life would be boring if we were all the same!